SHIpping

Processing Time

All orders are processed within 3-5 business days and sent to the UK only.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via e-mail or telephone.

Shipping Rates & Delivery Estimates

  • Shipping Rates: There is a flat fee on shipping charges of £3.99.

  • Delivery estimates for domestic shipping: Standard Shipping: 5-10 business days.

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

  • Awkward Sisters is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Materials

  • We are committed to sustainability. Our shipping materials include 100% recyclable mailing bags, compostable mailing bags, fully recycled cardboard to transport our prints and plastic-free compostable sleeves to protect our A4 artwork.

Delivery Issues

  • If you have not received your order within the estimated delivery time, please contact us at info@awkwardsisters.co.uk with your order number. We will investigate the matter and get back to you as soon as possible.

Returns Policy

Contact Us

If you have any questions about our shipping policy, please contact us at info@awkwardsisters.co.uk. We aim to respond to all inquiries within 48 hours.